Frequently Asked Questions
Administration
Term 1 (11 weeks): Monday 29th January – Saturday 13th April
Term 2 (10 weeks): Monday 29th April – Saturday 6th July
Term 3 (10 weeks): Monday 22nd July – Saturday 28th September
Term 4 (10 weeks): Monday 14th October – Saturday 21st December
Admin Hours
Monday to Thursday: 12:00pm to 8:00pm
Friday: 12:00pm to 7:00pm
Saturday: 9:00am to 3:30pm
Centre Hours
Monday to Thursday: 4:00pm to 8:00pm
Friday: 4:00pm to 7:00pm
Saturday: 9:00am to 3:30pm
Sunday: CLOSED
Public Holidays: CLOSED
Visit our Contact Us page for Admin & Centre Contact Information.
Northern Beaches: Level 1, 698 Pittwater Road Brookvale NSW 2100
North Shore: 313 Penshurst Road Willoughby NSW 2068
Inner West: 231 Wardell Road Dulwich Hill NSW 2203
Central Coast: Level 1, 120 Erina Street Gosford NSW 2250
South Sydney: 351 Gardeners Road Rosebery NSW 2018
Eastern Suburbs: 21 Albion Street Waverley NSW 2024
Sutherland Shire: Suite 2, 347 Port Hacking Road Caringbah NSW 2229
Yes. Lessons are conducted on Pupil Free Days as they vary for different schools.
No. Our Centres are closed on Public Holidays and no fees are charged for these days. Public Holidays which we celebrate during the year are: Australia Day, Good Friday, Holy Saturday, Easter Sunday, Easter Monday, Anzac Day, King’s Birthday & Labour Day.
Tutoring
At MWNS, we teach Maths & English from Kindergarten to Year 12. We offer Private Lessons, which have one teacher with one student for the hour. We also offer Micro Groups, which have one teacher to a maximum of three students for the hour.
Students in both lesson structures will be taught individually and in alignment with their schoolwork/areas that need building.
Parents and/or students may reschedule lessons up until the day before the scheduled session. We require 24 hours notice or a doctor’s certificate to reschedule a lesson. If a lesson is not rescheduled within the current term, this lesson will be forfeited. We do not offer credits nor refunds for student absences unless required by law.
If your child is slightly unwell, they are more than welcome to stay home and join their lesson online. If they are feeling quite unwell and you are able to provide us with 24 hours notice or a doctor’s certificate, we would be more than happy to reschedule their lesson to another day throughout the current term.
We accept Cash, Credit Card, Bank Transfers or an Automatic Payment Schedule through Ezidebit. All Ongoing Enrolments need to set up an Automatic Payment Schedule which will be processed either Fortnightly or for each Term.
If your child no longer requires tuition and you wish to withdraw them, we will require 14 days’ notice. Your child is welcome to attend their scheduled lessons during the notice period. All withdrawals must be provided via email (admin@meropsychologist.com). If you have paid for the term in full, a credit for the balance of the term’s fees will be applied to your account. We do not offer refunds unless required by law.
Assessments
The Assessment will provide you with a real-time view of how your child is progressing for their year level. It will also allow us to focus on any areas of weakness if you do decide to begin tuition at MWNS.
Each Assessment takes approximately 50 minutes to complete (per subject). However, each student is different so please allow up to an hour. You are welcome to wait in our Waiting Area whilst your child completes their Assessment or simply take the time off to enjoy a coffee at one of our local cafes.
Each Assessment covers all topics that the Department of Education expects students in that year level to be familiar with. We have certain metrics in place allowing us to obtain an overview of your child’s abilities through their results.
Simply call (02 9697 9999) or email our Admin (admin@meropsychologist.com) team letting them know that your child is unable to complete the Assessment and we will be in touch to reschedule it to another day. We hope your little one feels better soon!
Yes, you do. Our Curriculum Coordinator marks the completed Assessment, reviews the results by topic areas and works with our assessment tools to provide you with detailed insights into how your child performed. The report will be emailed to you within a few days of your child sitting the Assessment.
Our Assessments will be an accurate reflection of your child’s performance. It will allow you to decide if tutoring will be helpful or simply give you the peace of mind that they have not fallen behind. There is no obligation for you to enrol, whatever the outcome.
The MWNS Parent Portal
Your username is the email you provided us upon enrolment of your child(ren).
If you have forgotten your password, click “Forgot Password” and you will receive an email with instructions on how to reset your password.
If you still need help, feel free to Contact Us on 02 9697 9999 or admin@meropsychologist.com
The Parent Portal (parent.mwns.com.au) provides parents with access to their child’s evaluations, Australian Curriculum progress, invoices, lessons, as well as the ability to contact our Admin Team.
The Student Portal (stage.mwns.com.au) allows students to join their online lessons, upload schoolwork/homework they would like to work on at tutoring as well as view document uploads from their tutor.
Absolutely! Simply:
- Log into the Parent Portal & click “Lessons”.
- Click the calendar icon
and choose to reschedule the lesson now or at a later date during the term.
Reschedule Now – if you choose to reschedule now, available classes within the next 6 days will appear.
Reschedule Later – if you choose to reschedule later, the lesson will appear in “Lessons to Reschedule” in the “Lessons” tab. You can reschedule this lesson anytime during the current school term.
If you have any issues or there is no availability, please Contact Us (02 9697 9999 or admin@meropsychologist.com) and we will be prompt to assist.
Yes, you can!
Simply:
Please update to:
- Log into the Parent Portal
- Click “Account”
- Click “Invoices”
- Click “Pay”
- Enter your preferred payment details
If you have any issues or questions, please Contact Us (02 9697 9999 or admin@meropsychologist.com) and we will be prompt to assist.
Our Teachers
Our definition of a qualified teacher is a person who has completed training recognised by the Australian Qualifications Framework (AQF), such as a degree or diploma. Almost all of our teachers are either qualified or working towards their qualification at University or TAFE. A handful of our teachers are not qualified on that basis, however, they are experienced in tutoring and have passed Principal Sia’s high standards before being employed.
Teachers are scheduled to teach on certain days throughout the week. If a teacher is absent, we will endeavour to find a replacement. If we are unable to do so, we will notify you as soon as possible and give you the option to either reschedule this lesson or have a credit applied to your account.
Absolutely! You are more than welcome to speak with your child’s tutor before or after their lesson if you are able to come into the centre. Alternatively, you are more than welcome to send an email to your Centre Coordinator and they will be sure to pass on your message prior to your child’s lesson.
Term Dates 2024
- Term 1 2024: Mon 29th Jan – Sat 13th Apr
- Term 2 2024: Mon 29th Apr – Sat 6th Jul
- Term 3 2024: Mon 22nd Jul – Sat 28th Sep
- Term 4 2024: Mon 14th Oct – Sat 21st Dec
Public Holidays 2024
- New Year's Day - Monday 1st January
- Australia Day - Friday 26th January
- Good Friday - Friday 29th March
- Holy Saturday - Saturday 30th March
- Easter Sunday - Sunday 31st March
- Easter Monday - Monday 1st April
- Anzac Day - Thursday 25th April
- King's Birthday - Monday 10th June
- Labour Day - Monday 7th October
There are no lessons on Public Holidays. These lessons have already been removed from invoices, so no need to reschedule.
Enrolment Dates: MWNS Students
Enrolment Dates: New Students
Enrolment Dates: MWNS Students
Enrolment Dates: New Students
Check Lesson Availability At MWNS — The Best Tutoring In Sydney
Since 2003, MWNS has been helping build confident learners by teaching personalised, enjoyable and productive Maths & English lessons both face-to-face and online.
We focus on helping our students achieve their personal best inside and outside our classrooms. Find out how our Maths & English high school tutors can help your child achieve to the best of their ability.
Our lesson slots fill up quickly. Check availability on our website or contact us directly to secure your place in our programs and start your child’s journey with MWNS towards confidence, enjoying school and academic success.